Background checks and your data
Families need to trust the people searching for their loved ones. Volunteers need to trust us with their information. Here is how we do both.
Your report stays with Checkr
CSN uses Checkr, a professional screening company. Your full report lives only inside Checkr's secure dashboard. It is seen only by CSN staff who are cleared to review screenings, and it is never downloaded into CSN's own systems.
CSN keeps only your status
CSN's own systems record your screening status, for example cleared, and the dates. That is all search coordinators and the rest of our team need to know.
Before a check
- You receive a clear written disclosure, in a document by itself, explaining that a background check will be run.
- Nothing is run until you give your written permission.
If something could affect your application
- Before any decision is made, you are notified and receive a copy of the report and a summary of your rights under the Fair Credit Reporting Act.
- You have time to respond, explain, or correct anything that is wrong. You can also dispute anything inaccurate directly with Checkr.
- If CSN then makes a final decision not to clear you, you receive a written notice that includes Checkr's contact information and explains your right to dispute the report and to get a free copy.
Who sees what
- Only CSN staff cleared to review screenings can open a report, and only inside Checkr's dashboard.
- Everyone else at CSN sees only your status and the dates.
- CSN never sells screening information and never shares it with any other organization or company.
Questions about your screening or your data? Email [email protected].