Frequently asked questions
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Is CSN a search and rescue team?
No. CSN prepares and supports community volunteers. Police and search leaders run every search, and CSN volunteers help only when those leaders ask for community support.
Someone is missing right now. Can CSN come?
Call 911 first. Police decide how a search is run and whether to ask for community help. See If someone is missing for what to do right now.
Where does CSN operate?
CSN is based in Virginia and starting in Northern Virginia. We will add areas as we train volunteers there.
Who can volunteer?
Adults 18 and older who complete the verification and training for their level. Most volunteers are neighbors who are not part of a search team, community search group or public agency. People with professional search experience can join as pro searchers.
What are the volunteer levels?
There are four. Spotters stay where they are: they get alerts, check their cameras, windows, porches and yards, and report what they see. Searchers go out, choose areas to search and report what they find. Pro searchers are first responders such as police, fire, EMS, search and rescue and federal agency staff. Assistance responders are professionals in neurological conditions and CIT-trained officers who calm a crisis once someone is found. See the four levels.
Do spotters need a background check?
No. Spotters verify their identity, and that is all. Identity checks are done by Checkr or a local police department, and your ID details stay with them. Searchers verify their identity and complete a background check. Pro searchers are verified through their agency.
Why do searchers get a background check?
Searchers may help search for children and vulnerable adults. Families need to trust who is looking for their loved one. Checks are run by Checkr, only after you receive a stand-alone written disclosure and give written permission. Before any decision is based on what a report shows, you get a notice, a copy of the report and a summary of your rights, and time to respond.
What happens to my information?
It stays in CSN's own systems, is seen only by the people who need it, and is never sold. Your background check report stays inside Checkr's secure dashboard and is seen only by CSN staff cleared to review screenings. CSN's own systems keep only your status, such as cleared, and the dates. See Background checks and your data and Privacy.
Can I donate?
Not yet. CSN is completing its Virginia charitable registration before accepting donations. See Support CSN for other ways to help.